Armored Inmate Phone VOIP [JP-3700-VOIP]
The G-Tel VoIP SIP line of phones combines the durability of our rugged, armored phones with the advanced technology of modern VoIP circuitry. Each phone is constructed from durable 14-gauge stainless steel and features vandal-resistant components. Our VoIP phones use standard IP/RTP/RTSP protocols, ensuring full compatibility with all major SIP-based platforms, including Asterisk, BroadSoft, 3CX, Elastix, and other mainstream IP PBX, soft-switch, and IMS systems.
Ideal for Jails, Prisons, Psychiatric wards, Hospitals, Universities, Transit facilities, Staff/Visitor use, and any public location where durability, vandal resistance, and VOIP connectivity are essential.
Designed for high-security and demanding environments:
- Prisons and correctional facilities
- Riot-prone or high-risk areas
- Emergency/SOS communication points
- Traffic control centers
- Office buildings
- Universities and campuses
- Hospitals and medical facilities
- Any location requiring a durable, armored telephone
Optional G-Tel models like CT-3500 and ST-3500 are also available in VOIP
Key Features
- Dual-line support
- Powered via external power supply or PoE (Power over Ethernet)
- Rugged, vandal-resistant construction
- Designed for continuous, reliable operation in harsh environments
Device Functions
- Call history (missed, incoming, outgoing – up to 900 records)
- User-configurable DSS (Direct Station Selection) buttons
- Network time synchronization
Audio Performance
- Narrowband codecs: G.711a/u, G.723.1, G.726 (32K), G.729AB
- Wideband codec: G.722
- Full-duplex echo cancellation (AEC)
- Voice Activity Detection (VAD)
- Comfort Noise Generation (CNG)
- Packet Loss Compensation (PLC)
- Adaptive jitter buffer (up to 300ms)
- DTMF support: In-band, RFC2833, SIP INFO
Network Features
- 10/100 Mbps Ethernet (Bridge Mode)
- IP configuration: Static IP / DHCP / PPPoE
- 802.1x network authentication
- VPN support: L2TP (basic, unencrypted), OpenVPN
- VLAN (Virtual Local Area Network) support
- QoS (Quality of Service)
Protocols & Compatibility
- SIP 2.0 (UDP / TCP / TLS)
- RTP / RTCP / SRTP
- Supported services:
- STUN
- DHCP
- PPPoE
- SNTP
- FTP / TFTP
- HTTP / HTTPS
- TR-069
Configuration & Management
- Auto-provisioning via FTP / TFTP / HTTP / HTTPS / DHCP Option 66 / SIP PnP / TR-069
- Web-based management interface
- Packet capture (web-based)
- Configuration import/export
- Firmware upgrades
- Syslog system logging
Physical Specifications
- Dual RJ45 ports:
- 1× Network (supports PoE 802.3af)
- 1× PC (routing mode)
- PoE: 802.3af (Class 0, up to 12.95W)
- Power input: 9V–18V DC / 1A
- Main chipset: Broadcom
- Cable requirement: Cat5e or higher
- Operating temperature: -40°C to 70°C (-40°F to 158°F)
- Storage temperature: -40°C to 70°C
- Humidity: 10%–90%
Construction & Design
- Built from durable 14-gauge stainless steel
- Large ADA-compliant stainless steel keypad
- Adjustable volume control
- Customizable instruction card area
- Tamper-resistant locking system
- Moisture-resistant sealed design with gaskets
- Oversized cable entry with protective sealing
- Lever-operated hookswitch
Handset & Cord
- Armored handset cord (Bellcore standards)
- Withstands a minimum 1,000 lb pull force
- Stainless steel cord grommet for added security
- Adjustable cord lengths available:
- Standard: 24”
- Optional: 14”, 18”, 32”, 52”
- Quick-change handset bracket design
Mounting Options
- Built-in mounting plate for fast installation
- Optional accessories:
- Wall Mount Conduit Plate
- Counter Mount “L” Plate
Technical Specifications
- Protection rating: IP54
- Operating temperature: -40°C to +60°C (-40°F to +140°F)
- Humidity: ≤95%
- Atmospheric pressure: 80–110 kPa
- Frequency response: 250–3000 Hz
- Supply voltage: 48–60V
- Feed current: 25 mA
- Audio performance:
- SLR ≤ 12 dB
- RLR ≤ -1 dB
- STMR ≥ 10 dB
- Ambient noise tolerance: ≤70 dB
- Ringing volume: ≥80 dB
Compatibility
- Works with:
- Central Office (C.O.) analog lines
- Analog PABX/KSU systems
- Analog dial-tone systems
Dimensions & Weight
- Size: 11.25” H × 5.25” W × 6” D
(287.5 × 135 × 140 mm) - Weight: 8 lbs (3 kg)


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